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AllisonKennedy
New Member

Link empty node to existing message

Can someone please tell me the trick to linking an empty node to an existing node or message? Right now I am having to add an empty message, drag the dot to the existing message, then go up to the top right and delete the empty message. What am I missing? I've tried on both Edge and Chrome and seems the same in both.

1 ACCEPTED SOLUTION

Accepted Solutions
renatoromao
Super User
Super User

Hi @AllisonKennedy ,

 

I created a sample here.

https://mtacbrasil-my.sharepoint.com/:v:/g/personal/renato_romao_mtac_org_br/ERHUK6Rwsq1LvBaxhylTw_s...

If your issue is different, please, share a sample of your side.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.650 students) : English | Português

View solution in original post

2 REPLIES 2
renatoromao
Super User
Super User

Hi @AllisonKennedy ,

 

I created a sample here.

https://mtacbrasil-my.sharepoint.com/:v:/g/personal/renato_romao_mtac_org_br/ERHUK6Rwsq1LvBaxhylTw_s...

If your issue is different, please, share a sample of your side.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.650 students) : English | Português

View solution in original post

AllisonKennedy
New Member

Thanks @renatoromao That was it - I was skipping right past the circle that appears when you click 'add a node'. It's a bit hard to see in your video as it's covered by the progress bar, but your video helped. Thanks for taking the time to make it!

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