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New PVA pricing promotion

In case you missed it, Power Virtual agents announced a new pricing promotion yesterday. Available on all channels (Enterprise Agreements, Cloud Solution Provider) and can be purchasing directly from the website soon. This offer is valid for new customers for the contract term.


Here are the details for the promotion:


Base package: $200 for 2000 sessions
Add on package: $100 for 1000 sessions



Helper V
Helper V

Is this promotion also for those that already have a subscription?

If not, that's a huge difference in price and Microsoft should make the same price for all subscribers.


Otherwise, this is totally bollocks.

Resolver III
Resolver III

Hi. The pricing website is showing the incorrect price. When will this be updated?


how long will the offer last for?


is it available in the UK ? 

Hi @Monkeyman here are the details of the offer Pricing Plans | Microsoft Power Virtual Agents:

  • You should be able to see the details of the offer when you go through the process to sign up.
  • Anyone who starts a subscription plan between April and September 2022 will be able to apply the discount for the duration of the subscription.


Hi Anna,


Is this promo only available direct or is it available through distribution as well, specifically in Australia.


Best Regards Jason

Can we have a link to the promotion please.

I will stop my actual subscription of £750 and will buy a new one of £200 as this promotion is not fair for the already subscribers.

@jasonsunn it is available anywhere via any channel you can purchase Power Virtual Agents today. 

@fernandosilva you can take up the subscription at the promotion pricing via your preferred channel, including direct online via

Hi AnnaChu,


I'm still waiting my private message to be answered from 2 weeks ago.


Could you please look into it.


Kind regards,



 @fernandosilva responded please check your inbox.

Hi @AnnaChu ,


Got your message.


Still, not fair for those that subscribed paying more than 3 times the promotional value.


If I unsubscribe from my £700 subscription and subscribe again on a £200 subscription, would I have access to the same features or the promotional subscription has a feature cap on the tool?


Kind regards,


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