No Trigger System Response

[DEM]

Hi there; this is a two-part question.

1. When a question fails (ie there is no trigger), where do I update the default system response text?

2. I would like to send myself the failed question so that I'm able to add it as a new trigger.  Is there documentation that would illustrate how/where to do that?

Thanks.

[renatoromao · Accepted solution]

Hi @DEM ,

1- You can use the system fallback, see more here: https://docs.microsoft.com/en-us/power-virtual-agents/authoring-system-fallback-topic

2- Unfortunately, it's not available yet.

You can see the Planned Features here: https://docs.microsoft.com/en-us/power-platform-release-plan/2020wave2/power-virtual-agents/planned-...

https://docs.microsoft.com/en-us/power-platform-release-plan/2020wave2/power-virtual-agents/chatbot-...