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DEM
Advocate I
Advocate I

No Trigger System Response

Hi there; this is a two-part question.

 

1. When a question fails (ie there is no trigger), where do I update the default system response text?

2. I would like to send myself the failed question so that I'm able to add it as a new trigger.  Is there documentation that would illustrate how/where to do that?

 

Thanks.

 

fail.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
renatoromao
Super User
Super User

Hi @DEM ,

 

1- You can use the system fallback, see more here: https://docs.microsoft.com/en-us/power-virtual-agents/authoring-system-fallback-topic

 

2- Unfortunately, it's not available yet.

You can see the Planned Features here: https://docs.microsoft.com/en-us/power-platform-release-plan/2020wave2/power-virtual-agents/planned-...

https://docs.microsoft.com/en-us/power-platform-release-plan/2020wave2/power-virtual-agents/chatbot-...

 


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

View solution in original post

1 REPLY 1
renatoromao
Super User
Super User

Hi @DEM ,

 

1- You can use the system fallback, see more here: https://docs.microsoft.com/en-us/power-virtual-agents/authoring-system-fallback-topic

 

2- Unfortunately, it's not available yet.

You can see the Planned Features here: https://docs.microsoft.com/en-us/power-platform-release-plan/2020wave2/power-virtual-agents/planned-...

https://docs.microsoft.com/en-us/power-platform-release-plan/2020wave2/power-virtual-agents/chatbot-...

 


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

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