Showing results for 
Search instead for 
Did you mean: 
New Member

PVA Error Code

Hi all, I've seen several error codes when creating chatbot but can't identify what is the reasons / solutions of the errors. Anyone can share experience here? 


Error code 2001 

Possible cause: unknown


Error code 2003 

Possible cause from testing: format of the variable in MS Power Automate flow. E.g score should be a number/float and not as an integer 


Error code 2008 

Possible cause from testing: User clicked Login but failed to enter the validation code within 4 minutes.


Error code 2020 


"You can also go to the flow itself (by clicking the link in the PVA topic) and see what happen on it's run history.  

This is often caused because the flow was changed since it was added to PVA. Removing and adding it again might solve if this is the issue. 

 PS: If you run this same topic in the test bot within PVA, you will get a clearer error message explaining it's the flow. But you will still need to go to the flow itself to see what happened." 

-end of quote-


Super User
Super User

Hi @andrew10 ,


These internal errors and messages are shown to help Microsoft team to fix it better, sometimes is difficult to understand which is happening.


First of all, you can open a ticket to the PVA support, they can help you better:


Second, if you want, please, share here a screenshot of your error and which action you are doing to get this error.

Did I answer your question? Mark my post as a solution!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.650 students) : English | Português

Helpful resources

Community Connections 768x460.jpg

Community & How To Videos

Check out the new Power Platform Community Connections gallery!

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.


New Year’s Resolution - Build Conversational Bots!

Access all of the Power Virtual Agents learning resources and join the January learning challenge.

User Group Leader Meeting January 768x460.png

Calling all User Group Leaders!

Don't miss the User Group Leader meetings on January, 24th & 25th, 2022.

Users online (2,236)