PVA Hand-Off to Teams

[fernandosilva]

It's long overdue that Microsoft should allow Office 365 users that have a PVA on their website, hand-off to an user agent in Teams.

[renatoromao · Accepted solution]

Hi @fernandosilva ,

Thanks for your feedback!

Our community is growing and we will have a powerful bot using PVA bots.

Also, I will keep you posted related to my idea here: Transfer to Agent in Teams - Power Platform Community (microsoft.com)

cc: @heaher_italent