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sunisach
New Member

PVA in teams cannot open (always loading), how to fix this?

Hi,

   I have created my bot in MS teams and I cannot open list of topics. It always show loading status as this picture. How to fix this?

sunisach_0-1629338631244.png

 

Thanks

2 ACCEPTED SOLUTIONS

Accepted Solutions
Jcook
Super User
Super User

Hello @sunisach 

 

Are you using the web version or app? Please try and completely close (exit) teams and re open.

 


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sunisach
New Member

Thanks @Jcook  @Pstork1  for your reply and support. I tried to log out and re log in MS teams. PVA came back already.

View solution in original post

5 REPLIES 5
Jcook
Super User
Super User

Hello @sunisach 

 

Are you using the web version or app? Please try and completely close (exit) teams and re open.

 


Did I answer your question? Mark my post as a solution!

If you like my post please hit the Thumbs Up


Proud to be a Flownaut!


Check out my blog for Power Automate tips,
tricks, and guides
FlowAltDelete





View solution in original post

Thanks Jcook.

I use PVA app in MS teams. Yesterday I tried to close and re open teams but this issue still the same.

Hi @sunisach 

 

You will have to open a support ticket:

https://powervirtualagents.microsoft.com/en-ca/support/


Did I answer your question? Mark my post as a solution!

If you like my post please hit the Thumbs Up


Proud to be a Flownaut!


Check out my blog for Power Automate tips,
tricks, and guides
FlowAltDelete





Pstork1
Dual Super User III
Dual Super User III

I think @Jcook was asking whether you were using the Teams app or Teams web client?  I would try using the other one from the one you used.  But if that doesn't work @Jcook is correct you'll need to open a support ticket.



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sunisach
New Member

Thanks @Jcook  @Pstork1  for your reply and support. I tried to log out and re log in MS teams. PVA came back already.

View solution in original post

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