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p_doc
Helper IV
Helper IV

PVA retrieve user information

Hello Community,

 

I have a PVA and I would like to retrieve user information, such as Id, email etc. who have triggered the topic.

Currently the analytics page do not show who and which users has used the chatbot.

 

Is there a way to achieve this?

I have already referred:

https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Community/Getting-User-Details-To-Use-In-Po...

and 

https://docs.microsoft.com/en-us/power-virtual-agents/analytics-overview

 

Any help is appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
Pstork1
Dual Super User
Dual Super User

Not sure if this will help, but here's an article on how to create your own custom analytics for PVA bots. Custom Analytics solution for Power Virtual Agents | Microsoft Power Virtual Agents



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5 REPLIES 5
Shujaath_Khan
Solution Sage
Solution Sage

Which channel your bot would be living in?

 

{bot.UserDisplayName}


If you're publishing only for ms-teams here is the link you can try : https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Community/Getting-User-Details-To-Use-In-Po...

 

Also you can integrate Authentication,

shujaathkhan_0-1652340672324.png

 

 

p_doc
Helper IV
Helper IV

Hi @Shujaath_Khan ,

Thank you for your message.

 

I would like to see user information in Analytics page:

p_doc_0-1652407259381.png

 

Can this be done?

I believe those are the in-built dashboards by MSFT not sure if they can be customized.

Pstork1
Dual Super User
Dual Super User

Not sure if this will help, but here's an article on how to create your own custom analytics for PVA bots. Custom Analytics solution for Power Virtual Agents | Microsoft Power Virtual Agents



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Join me at 365EduCon in Chicago on Sept. 26-30 where I'll be presenting on the Power Platform!

Hi @Pstork1 ,

Thank you, this is exactly what I was looking for.

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