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Rex_Wu
Frequent Visitor

PVA’s Topic can’t be removed

Hi everyone, I’m having trouble deleting Topics on Power Virtual Agents, which is showing error message as below:

 

Rex_Wu_0-1629131336813.png

 

The weird part is, while clicking on this topic, it jumps straight back to the page of lists, it's like this Topic never exists. Is this some kind of bug? How should I solve it?

 

1 ACCEPTED SOLUTION

Accepted Solutions
renatoromao
Super User
Super User

Hi @Rex_Wu ,

 

Try to sign out, close all browsers, sign in again and delete the PVA topic.

If the issue persists, take a look at your topic, check if there are any issues inside your topic. Fix the issues, save them and try to remove the topic.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.650 students) : English | Português

View solution in original post

3 REPLIES 3
renatoromao
Super User
Super User

Hi @Rex_Wu ,

 

Try to sign out, close all browsers, sign in again and delete the PVA topic.

If the issue persists, take a look at your topic, check if there are any issues inside your topic. Fix the issues, save them and try to remove the topic.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.650 students) : English | Português

View solution in original post

renatoromao
Super User
Super User

@Rex_Wu ,

 

Are you getting the same issue yet?

Can I help with anything else?


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.650 students) : English | Português
renatoromao
Super User
Super User

@Jcook , could you look at my solution?

 

Thanks!


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.650 students) : English | Português

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