Hi,
I saw two solutions created on all environments called: Power Virtual Agents Privilege Overrides; and Power Virtual Agents Common.
What is the objective?
Solved! Go to Solution.
The Power Virtual Agents Privilege Overrides solution has permissions customizations to provide more extensibility on Power Virtual Agents. The Power Virtual Agents Common solution shows the bot's conversation transcript entity which will allow you to see your chat transcripts natively.
We are working on how you can export and view transcripts documentation and a blog. So stay tuned!
The Power Virtual Agents Privilege Overrides solution has permissions customizations to provide more extensibility on Power Virtual Agents. The Power Virtual Agents Common solution shows the bot's conversation transcript entity which will allow you to see your chat transcripts natively.
We are working on how you can export and view transcripts documentation and a blog. So stay tuned!
As discussed, here is the blog and documentation on View, export, and manage retention time of your bot conversation transcripts