cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
CNC
Advocate I
Advocate I

Pricing Model for Cyclic Usage Scenarios

Hi,

 

Looking for some clarity on the pricing model for Power VA…

 

I work at an educational college in the UK and we are looking to build a chatbot that will act as a virtual assistant that can answer the majority of our general student queries.

 

The idea is that new students who start at the college will be able to ask the virtual assistant questions and act as a “buddy” for them to adjust to life in college.

 

Examples of questions may be “Where can I get something to eat?” or “Where is the Student Services office?”, or “Who can I speak to about changing my course?”.

 

We have around 4,000 students and at present it is hard to predict how many chat sessions we will need licensing for.  We anticipate usage being very high, peaking when new students start at the college, and then tailing off throughout the year as students become familiar with college life.

 

However, the base license of 2,000 chat sessions may not be enough, so we may need to purchase add-on capacity of 1,000 chat sessions (how many add-on packs required is difficult to predict).

 

Are there any planned allowances / tolerances in the licensing SKU to allow for peak usage of chat sessions that may fluctuate throughout the year and where volumes of chat sessions are cyclic?

 

e.g. 

September = 40,000 sessions required.

July = Less than 2,000 sessions.

 

Thanks in advance!

5 REPLIES 5
renatoromao
Most Valuable Professional
Most Valuable Professional

Hi @CNC ,

 

Great opportunity to user Power Virtual Agents, is a great chatbot! 🙂

We don't have a way to do it yet. I created recently an idea to the price to be dynamic pay-per-use.

 

My scenario is: We have customers that probably per month will use 500 sessions or less. 

You can vote here: https://powerusers.microsoft.com/t5/Power-Apps-Ideas/Create-a-license-based-on-pay-per-use-Power-Vir...


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+3.250 students) : English | Português

Thanks for you swift reply @renatoromao .  I have voted for your idea as the licensing model at present excludes a lot of great use-case scenarios!!

 

In Education our licensing is renewed annually every 12 months and is based on a per user basis, that also includes student use benefit.

 

Therefore, a licensing SKU that considered number of chat sessions per user would be beneficial.

e.g.  1 user license would allow for ???? chat sessions per user / month.

 

I have created this as an idea too, as there needs to better licensing approaches for all the various sectors that could use this great technology.  Please vote.

https://powerusers.microsoft.com/t5/Power-Apps-Ideas/Power-VA-Per-User-Licensing-Education/idi-p/463...

 

renatoromao
Most Valuable Professional
Most Valuable Professional

Really nice idea @CNC !!!

I voted and you can make our answers like a solution to help more users and we improve this great product.

 

Thanks! 🙂


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+3.250 students) : English | Português

The current pricing model has been a subject of some debate in this forum with the consensus being that the present model is not really fit for purpose. There has been some indication from Microsoft that they are aware of the limitations and are looking about options but little indication of what the options might be. I would urge you to vote for the idea referred to above as that is the way to get MS to focus on the issue. 

Thanks @NicholasPlant 

 

I have voted for the pricing model ideas above.  Hopefully a more flexible model is on the horizon very soon.

 

In it's present form it isn't workable for our use-case scenario.  Any improvement that allowed either the number of sessions to scale based per user license (billed annually), or a consumption based (pay-as-you-go) model would be a huge improvement.

Helpful resources

Announcements

Celebrating the May Super User of the Month: Laurens Martens

  @LaurensM  is an exceptional contributor to the Power Platform Community. Super Users like Laurens inspire others through their example, encouragement, and active participation. We are excited to celebrated Laurens as our Super User of the Month for May 2024.   Consistent Engagement:  He consistently engages with the community by answering forum questions, sharing insights, and providing solutions. Laurens dedication helps other users find answers and overcome challenges.   Community Expertise: As a Super User, Laurens plays a crucial role in maintaining a knowledge sharing environment. Always ensuring a positive experience for everyone.   Leadership: He shares valuable insights on community growth, engagement, and future trends. Their contributions help shape the Power Platform Community.   Congratulations, Laurens Martens, for your outstanding work! Keep inspiring others and making a difference in the community!   Keep up the fantastic work!        

Check out the Copilot Studio Cookbook today!

We are excited to announce our new Copilot Cookbook Gallery in the Copilot Studio Community. We can't wait for you to share your expertise and your experience!    Join us for an amazing opportunity where you'll be one of the first to contribute to the Copilot Cookbook—your ultimate guide to mastering Microsoft Copilot. Whether you're seeking inspiration or grappling with a challenge while crafting apps, you probably already know that Copilot Cookbook is your reliable assistant, offering a wealth of tips and tricks at your fingertips--and we want you to add your expertise. What can you "cook" up?   Click this link to get started: https://aka.ms/CS_Copilot_Cookbook_Gallery   Don't miss out on this exclusive opportunity to be one of the first in the Community to share your app creation journey with Copilot. We'll be announcing a Cookbook Challenge very soon and want to make sure you one of the first "cooks" in the kitchen.   😊Don't miss your moment--start submitting in the Copilot Cookbook Gallery today!     Thank you,  Engagement Team

Announcing Power Apps Copilot Cookbook Gallery

We are excited to share that the all-new Copilot Cookbook Gallery for Power Apps is now available in the Power Apps Community, full of tips and tricks on how to best use Microsoft Copilot as you develop and create in Power Apps. The new Copilot Cookbook is your go-to resource when you need inspiration--or when you're stuck--and aren't sure how to best partner with Copilot while creating apps.   Whether you're looking for the best prompts or just want to know about responsible AI use, visit Copilot Cookbook for regular updates you can rely on--while also serving up some of your greatest tips and tricks for the Community. Check Out the new Copilot Cookbook for Power Apps today: Copilot Cookbook - Power Platform Community.  We can't wait to see what you "cook" up!      

Welcome to the Copilot Studio Community!

You are now a part of a vibrant growing group of peers and industry experts who are here to network, share knowledge, and even have a little fun!   If you have not yet registered, please visit here to learn how to register!   Now that you are a member, you can enjoy the following resources:   The Microsoft Copilot Studio Community Forums If you are looking for support with any part of Microsoft Copilot Studio, our forums are the place to go. They are titled "Forums" and there you will find technical professionals with years of experience who are ready and eager to answer your questions. You now have the ability to post, reply and give "kudos" on the Copilot Studio Community forums! Make sure you conduct a quick search before creating a new post because your question may have already been asked and answered!   Microsoft Copilot Studio Ideas Do you have an idea to improve the Microsoft Copilot Studio experience, or a feature request for future product updates? Then the "Copilot Studio Ideas" section is where you can contribute your suggestions and vote for ideas posted by other Community members. We constantly look to the most voted Ideas when planning updates, so your suggestions and votes will always make a difference.   News & Announcements The Copilot Studio Community News & Announcements is your stop to get all the latest news around Community events and announcements. This is where we share with the Community what is going on and how to participate!   Copilot Studio Samples, Learning and Video Galleries We have galleries that can assist you with information on creating a bot in our Webinars and Video Gallery,  and the ability to share the bots you have created in our Bot Sharing Gallery.  Check out the awesome content being shared there today!   Again, we are excited to welcome you to the Microsoft Copilot Studio Community family! Whether you are brand new to the world of bot creation or you are a seasoned Copilot Studio veteran, our goal is to shape the Community to be your ‘go to’ for support, networking, education, inspiration and encouragement as we enjoy this adventure together!   Let us know in the Community Feedback if you have any questions or comments about your Community experience. To learn more about the Community and your account be sure to visit our Community Support Area boards to learn more!   We look forward to seeing you in the Copilot Studio Community!The Copilot Studio Community Team

Tuesday Tip | How to Report Spam in Our Community

It's time for another TUESDAY TIPS, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.   As our community family expands each week, we revisit our essential tools, tips, and tricks to ensure you’re well-versed in the community’s pulse. Keep an eye on the News & Announcements for your weekly Tuesday Tips—you never know what you may learn!   Today's Tip: How to Report Spam in Our Community We strive to maintain a professional and helpful community, and part of that effort involves keeping our platform free of spam. If you encounter a post that you believe is spam, please follow these steps to report it: Locate the Post: Find the post in question within the community.Kebab Menu: Click on the "Kebab" menu | 3 Dots, on the top right of the post.Report Inappropriate Content: Select "Report Inappropriate Content" from the menu.Submit Report: Fill out any necessary details on the form and submit your report.   Our community team will review the report and take appropriate action to ensure our community remains a valuable resource for everyone.   Thank you for helping us keep the community clean and useful!

The Copilot Studio community is thrilled to share some exciting news!

We are embarking on a journey to enhance your experience by transitioning to a new community platform. Our team has been diligently working to create a fresh community site, leveraging the very Dynamics 365 and Power Platform tools that our community advocates for.  We're proud to announce that the Copilot Studio community will pioneer this migration starting in June 2024. The move will mark the beginning of a new chapter, and we're eager for you to be a part of it. Following our lead, the rest of the Power Platform product sites will join us over the summer.   Stay tuned for more updates as we get closer to the launch. We can't wait to welcome you to our new community space, designed with you in mind, to connect, learn, and grow together.   Here's to new beginnings and endless possibilities!   If you have any questions, observations or concerns throughout this process please go to https://aka.ms/PPCommSupport. To stay up to date on the latest details of this migration and other important Community updates subscribe to our News and Announcements forums: Copilot Studio, Power Apps, Power Automate, Power Pages  

Users online (2,807)