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ezequiel
Microsoft
Microsoft

QnA Maker vs topics in PVA

Hi

 

I read some topics in the forum and online that indicates that using the topics in PVA is similar as the functionality of the QnA Maker. For those that used both solutions, is that an accurate statement? I understand that QnA has a self-learning feature for responding based even on alterations  on the questions. Has PVA the same level of "intelligence" for self-learning once there is a good history of QAs?

 

Thanks for your comments and points of view.

 

Ezequiel

1 REPLY 1

Hi,
The key difference between topic and Q&A maker is that topic you can create easily and provide a quick response. The Q&A maker you can provide a better result and guarantee that your user can receive the correct message.

https://powerusers.microsoft.com/t5/Topic-Creation-Management/Topic-vs-QnA-maker/td-p/546043

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