QnA maker followup prompt

[erva]

Hi! 

I'm currently working with a QnA-maker knowledge base and successfully integrated with Power Virtual Agent. 

I integrated the two systems (QnA and PVA) with Power Automate with the QnAMaker (Generate answer (preview))

But I've stumbled upon a problem I don't know how to solve.

If my QnA-maker uses a follow up prompt like this: https://docs.microsoft.com/en-us/azure/cognitive-services/qnamaker/how-to/multiturn-conversation

How do I use the followup prompts in Power Virtual Agent?

From what I can see I can't use the prompts at all, or am I missing something?

[Rahber]

Follow Up Prompts are nothing but the canvas authoring you can add a qustions and then you will have a field to add options for user this you can actually add follow up prompts and then set a based on the reply you can actually branch off.

The way to do so is as soon as you send an answer ask a follow up question.

.

[erva]

Thanks for your reply.

But think of this scenario:

I have a quite generic question like "How do i configure Outlook?" in my QnA, and the answer is: "Sure, I can help with Outlook, on what platform?".

And here I have some follow up prompts in my QnA like: "Mac, iOS, PC, Android...".

But I find it impossible to get the follow up prompts from the QnA maker to my PVA, or am I missing something?

How would you solve this problem @Rahber? 🙂 

Thanks in advance.

[erva]

@Rahber bump. Any ideas? 🙂 

[pankajrai]

Are looking for a solution wherein output from qna maker is presented as an option to select in the bot ?

[erva]

Yes, QnA maker can use follow-up prompts. I wanna have the prompts inside PVA as well.

Like this (from QnA)

[chass · Accepted solution]

At current those follow up prompts will need to be created at the topic level in the Power Virtual Agents Topics Canvas. 

Please consider adding this as a suggestion to the Power Virtual Agents ideas site: 

https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Ideas

[erva]

Thanks for your reply @chass .

I'm having trouble to get a grip of these products (PVA and QnA).

Maybe I'm using them wrong or they shoud not integrate with each other.

I will submit a feature request at the link you sent.

Edit: Wait, the link didn't work.