cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
MillerNation
Frequent Visitor

Retrieve UserName from Bot

My Organization has Office 365.  I'm trying to get the user's name from Virtual Agent on my webpage without having the user enter their name.  I can't seem to find a solution

1 ACCEPTED SOLUTION

Accepted Solutions
renatoromao
Super User
Super User

Hi @MillerNation ,

 

You need to implement the Authentication to connect in Office 365: 

https://docs.microsoft.com/en-us/power-virtual-agents/configuration-end-user-authentication

https://docs.microsoft.com/en-us/power-virtual-agents/advanced-end-user-authentication

 

---
If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/

 

 


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

View solution in original post

4 REPLIES 4
renatoromao
Super User
Super User

Hi @MillerNation ,

 

You need to implement the Authentication to connect in Office 365: 

https://docs.microsoft.com/en-us/power-virtual-agents/configuration-end-user-authentication

https://docs.microsoft.com/en-us/power-virtual-agents/advanced-end-user-authentication

 

---
If you like this reply, please give kudos. And if this solves your problem, please accept this reply as the solution.

Thanks!
Renato Romão
https://www.linkedin.com/in/renatoromao/

 

 


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.760 students) : English | Português

It sounds weird. If I'd make a bot for a Teams channel, why there is another authentication needed? And image how could I add an app to azure ad at a big enterprise...

Totally agree with what @Yoghurt  said.

 

the purpose is to avoid user to enter their name during the conversation, instead, they now get a login window to enter their email and password. #Counterproductive. 

Hi @BatInDaCave,

Did you manage to solve the problem?

I have the same problem.

Helpful resources

Announcements
Canadian Cloud 2022 768x460.png

Register for a free PVA chatbot creation workshop.

Learn how to respond rapidly to your customers and employees at scale, using intelligent conversational chatbots.

PVA Community Blog Build Carousel (1) (1).png

What does the community say?

Discover what our community thinks about the announcements at Build 2022.

June 14th PVA AMA Carousel (up on May 25th, take down June 15th) (1).png

'Ask Microsoft Anything' about Power Virtual Agents!

Join the community to ask questions and provide helpful answers about Microsoft's conversational AI and Power Virtual Agents.

Users online (1,599)