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DiegoMartinez
Frequent Visitor

SystemError in Power Virtual Agents: Error Code and Provided Context

¡Hola a todos!

Soy Diego, soy de Colombia.

Estuve trabajando con Power Virtual Agents recientemente y encontré un error que estoy tratando de resolver.

Cuando ejecuto mi bot, recibo el siguiente mensaje de error:

Error: SystemError Id. de conversación: 45220fea-46b5-4d44-ad8b-b9c5c57a93cf Hora (UTC): 24/5/2023 10:22:50 p. m.

Revisé la documentación oficial de Power Virtual Agents, pero no pude encontrar información específica sobre este error. También verifiqué la lógica de mi conversación y no pude identificar dónde podría estar el problema.

Me gustaría saber si alguien ha experimentado este error antes y si hay alguna solución conocida. Cualquier sugerencia o consejo que pueda ofrecer para ayudar a resolver este problema sería muy apreciado.

Además, si necesita más detalles sobre mi configuración, flujo de conversación o cualquier otro aspecto relevante, estaré encantado de proporcionarlos.

¡Gracias de antemano por su ayuda y apoyo!

Atentamente, 

Diego Martínez.

 

21 REPLIES 21

Thanks for letting us know. These are the steps you can do to fix it immediately

  1. Go to https://make.powerapps.com
  2. On the Right Top corner select the environment where the bot is
  3. Click on “Settings” and then click on “Advanced settings”

Robulane_0-1685644360271.png

 

  1. Click on “Advanced Find” on top right of the screen

Robulane_1-1685644360273.png

 

  1. Select “Chatbots” in “Look for” field
  2. Click on “Results”

Robulane_2-1685644360277.png

 

  1. Click on the bot you want to fix
  2. In the “SynchronizationStatus” field, add “currentSynchronizationState” field in the object

{" contentVersion":2,"currentSynchronizationState":{"provisioningStatus":"Provisioned"}, other props}

  1. Save by pressing Ctrl + S

    FYI, We are working to fix this issue. If you do nothing, you will also get your bot working in the coming days.

Hey was just able to try this and seems to have resolved the issue. I really appreciate your clear and precise instructions. Any insight into what caused this issue?

There's a bug in PVA engine, we have the fix ready and soon to be deployed.

Sorry, something went wrong. Error code: SystemError. Conversation ID: f4e8474d-83f8-4389-83aa-e911ebec4cce. Time (UTC): 6/14/2023 11:38:51 AM. this error occur when I want to find the information from the Public Websites for that I Asked Some Question but it return this message,yesterday it was working fine but now it is not working,i also checked all the topics but their is no error in any of them...please help me to fix this..

ArhamMalik81_0-1686745987891.png

this is the ScreenShot..

 

ArhamMalik81
Frequent Visitor

Also from today sometime it works fine but most of the time it throughs error

 

Robulane
Copilot Studio
Copilot Studio

Thank you for reporting this. We have created an incident and our team has started to look into this.

I would like to express my gratitude and kindly request that you inform me when you find the answer.Thanks

Robulane
Copilot Studio
Copilot Studio

It seems to be back to normal. Some of our dependencies were timing out randomly. We will investigate internally, but the issue should be mitigated now.

Yes it's back to normal now.. Thanks

ArhamMalik81
Frequent Visitor

Want to Enable text to speech Functionality for my bot in which i give him a text and it convert into voice message 

ArhamMalik81_0-1687181320477.png

 

it is not working Right now can someone please suggest how should i accomplish my desire output..

please help me with this

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