Solved: Re: Unable to Connect in Bot Console (MS Virtual A...

Anonymous · ‎11-11-2019

Hi Team,

I have tried to create a Bot as per Documentation but i get this Error : "Unable to Connect" in the Bot Console after Creation.

Can somebody please help me or advice me to resolve this issue !!

The Screen Shot of the Error is attached hereby.

Many Thanks

Pritam

JoeGill · ‎09-09-2020

It is working for me - glitch maybe?

Joe

View solution in original post

JoeGill · ‎11-11-2019

Sorry not seen that. It looks like a timeout. I assume you selected "Start over with latest content"

Joe

Diganta · ‎11-11-2019

Hi,

Did clicking on "Start over with latest content" helped? If not, please share your test botID. To get the botID, go to Deploy > Custom website > See the botID GUID in the HTML under "Copy the code". See the attachment for a screenshot.

Anonymous · ‎11-11-2019

Hi,

Thank you for your response.

I have tried starting the conversation by clicking on "Start Over" at the top .But no Luck !!! This was a fresh Bot Created to test the Capability of Power Automate Platform.

Any Idea Further ?!

Thanks & Regards

Pritam

Anonymous · ‎11-11-2019

Hi,

Thank you for your response.

The solution that you currently suggest is the procedure to deploy the Bot on a Channel precisely , which as per your kind advice is hosting it on your Web Page (By Embedding your Code into your Custom Application).

However, for the above scenario to work the Bot must first be responsive on its Testing Phase.And that is where i am stuck !!

Please let me know if you have any other thoughts.

Thanks & Regards

Pritam

Diganta · ‎11-16-2019

Please share your test botID for us to investigate further. See instructions to get botID in my previous comment. Thank you!

Anonymous · ‎11-19-2019

Hi ,

Sure.

The Bot ID : 7f109be3-f5ea-4c49-bc96-f6aa4b15a81d

Thank you for doing this ! 🙂

Thanks & Regards

Pritam

MaryT0905 · ‎05-15-2020

@Diganta @ggupta I am experiencing this issue as well. My Bot ID is dc4fc5ae-9088-4ff7-983c-debe1b8150da. Can you please help me resolve this issue?

Thank you!

nellyfrom · ‎09-09-2020

Having same issue. Bot was working for initial half hour after installation and is now displaying "unable to connect".

Please help

<!DOCTYPE html><html><body><iframe src="https://powerva.microsoft.com/webchat/bots/16b882e5-a541-4f73-951d-993955597d51" frameborder="0" style="width: 100%; height: 100%;"></iframe></body></html>

JoeGill · ‎09-09-2020

It is working for me - glitch maybe?

Joe

View solution in original post

Unable to Connect in Bot Console (MS Virtual Agent)

Helpful resources

Community & How To Videos

2021 Release Wave 2 Plan

New Year’s Resolution - Build Conversational Bots!

Calling all User Group Leaders!