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Unexpected error occurred. Diagnostic Trace Id: 0HMBGSJKGP22L:00000001

 I am getting this error in "Suggested Topic" section. Not only me but my team mates are also getting Same error.
I tried to clear the cache but still same error persists.Error.jpgScreenshot (19).png

Super User
Super User

Hi @VishalWankhede2,


Strange issue, I am unable to reproduce it in my dev tenant.


Maybe you can raise a ticket with the Microsoft support team: 

Super User
Super User

Hi @VishalWankhede2,


I stand corrected, I am able to reproduce it on my dev tenant after adding an online resource (Get topic suggestions from online content - Power Virtual Agents | Microsoft Docs) to my Power Virtual Agent as a suggested topic.


I am getting an internal server 500 error on the GET requests of the


  "ErrorCode": 7509,
  "ErrorMessage": "Unexpected error occurred.",
  "DiagnosticsMessage": null,
  "ErrorInfo": null



 I have raised a ticket. 

 Waiting for their reply


New Member

@VishalWankhede2 @Expiscornovus , just to replicate in another browser, I changed from Chrome to Edge but the exact same error in JS.



Super User
Super User

Hi @VishalWankhede2@sb21,


It looks like something is fixed. In my environment the suggestions are shown again.


Can you test in your environments if it works again?



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