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AkashJain
Community Support
Community Support

Usage of "Skip this Question"

Hi Experts, I need to understand what is the use of this option "Skip this question" in PVA 

 

AkashJain_0-1599742476483.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
renatoromao
Super User
Super User

Hi @AkashJain ,

 

This feature is used when you use the Entities in the type of question.

 

E.g.: Create an Entity called "Cities", and create some items like "Sao Paulo; Miami"

Inside your topic, create a question using the Cities data and turn-on the Sao Paulo and Miami options.

Your trigger phrases are: "hello; hi; good night"

Now, when the user sends "Hi, I want to know more about Miami", automatically your topic will be started and if your question is marked to "Skip", your chatbot will understand the Miami in the last phrase automatically.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.650 students) : English | Português

View solution in original post

1 REPLY 1
renatoromao
Super User
Super User

Hi @AkashJain ,

 

This feature is used when you use the Entities in the type of question.

 

E.g.: Create an Entity called "Cities", and create some items like "Sao Paulo; Miami"

Inside your topic, create a question using the Cities data and turn-on the Sao Paulo and Miami options.

Your trigger phrases are: "hello; hi; good night"

Now, when the user sends "Hi, I want to know more about Miami", automatically your topic will be started and if your question is marked to "Skip", your chatbot will understand the Miami in the last phrase automatically.


Did I answer your question? Mark my post as a solution!
Thanks!

Renato Romão,

Connect with me here 😉

Power Virtual Agents course (+2.650 students) : English | Português

View solution in original post

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