Your bot is temporarily out of commission. Please try again later. Diagnostic Trace Id: Unexpected errror: {}

[bohwan]

Hi,

I created a test account to test the chatbot, but I get a commission error.

Do you know what the cause is?

[DiegoPeres]

Hi guys, all my bots are experiencing the same thing, all users with edit access get the same error message. With everything I believe is something related to Microsoft itself. What Tenent region do you use? Can it be something in a specific region?
I have already opened a call at microsoft and I am waiting for it

Did I answer your question?😉
Please consider accepting it as the solution to help other members find you faster.
Thanks!
Diego Peres,
Connect with me: Linkedin 

[manasdas111555]

Try using a different browser or try opening the bot in InPrivate or Incognito mode.

I was getting the error in chrome but the bot works perfectly in Edge you can also check with different browser

[manasdas111555]

As of now no clear way to fix this may be some cache issue or may be some different issue.

Try using a different browser or try opening the bot in InPrivate or Incognito mode.

I was getting the error in chrome but the bot works perfectly in Edge you can also check with different browser

[GeraudV]

Hello,

Exacly the same issue since yesterday. I'm in France.
Can u let us informed if Microsoft reply to your case with a solution ?

[DiegoPeres]

I am still waiting for the answer.
But from what I analyzed it might be something with Dataverse, because if you create a new bot it works perfectly.
But the old bots can't access the data.

Did I answer your question?😉

Please consider accepting it as the solution to help other members find you faster.
Thanks!
Diego Peres,
Connect with me: Linkedin 

[GeraudV]

Ok, i've tried the good old " have you try to turn it off and on again ", and no error message now. It's fonctionnal.

It's look like a Microsoft update that needed a deconnexion from your profil.

Hope it will work in your case.

Best regards.

[DiegoPeres]

Unfortunately it didn't work in my environment. I use the PVA within Teams, had already tried to access the TEAMS web in various browsers without success.

Eu respondi sua pergunta?😉

Considere aceitá-lo como a solução para ajudar outros membros a encontrá-lo mais rapidamente.
Obrigado!
Diego Peres,
Conecte-se a mim:  Linkedin 

[micchow]

Thank you everyone for reporting the issue.  We are investigating and will update back later.

[Robulane]

While we investigate this issue, could you please try:

1. Open a bot in a private tab

2. Clear browser cache

These two methods worked for me.

[micchow]

Hi Everyone, we have fixed the issue.  Please reply back on this thread to let us know if you are still seeing the issue.  Thank you everyone for your patience.