chat bot remain open as user clicks around the site

[robmays]

I am worried that a user engages with a omnichannel chat bot, that if the user clicks on anther link on the site will I loose the chat bot session?

[renatoromao · Accepted solution]

Hi @robmays ,

Yes, unfortunately.

We already have this idea here: https://powerusers.microsoft.com/t5/Power-Virtual-Agents-Ideas/Reconnect-the-conversation-with-user-...

Please, vote.