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Daniel1
Level: Powered On

I cannot register nor sign up to the community with my gmail-account.

Hey Microsoft,

 

this is my work account. Your website does not let me register or sign up to the community with my private Microsoft account. I can use flow okay, but whenever I click the "Register" or "Sign Up" link in the upper left of your communities, I get immediately redirected to https://powerusers.microsoft.com.

 

I tried Firefox, Chrome, even Edge. I used private browsing to be sure that I begin with zero cookies who might bork my sign up attempt. Nothing.

 

Please help me resolv this issue!

 

Daniel

 

1 ACCEPTED SOLUTION

Accepted Solutions
Administrator
Administrator

Re: I cannot register nor sign up to the community with my gmail-account.

Hey Everyone,

Wanted to give you all an update on this!

Prevously our sign in mechanism would allow you to register for the Flow service but not the Flow community.. the Flow Community was using SSO (Single Sign on) which didnt allow for gmail, yahoo, etc, type accounts.

We have noticed the limitation to this and we are ACTIVELY working to correct this!

 

I will update you guys again in a couple weeks as to the progress of this item, as we want to allow for everyone to be able to use the community and all the benefits it offers.

Thanks!

- Jon 

 

 

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22 REPLIES 22
TiborE
Level: Powered On

Re: I cannot register nor sign up to the community with my gmail-account.

I have the same issue, can anyone help?

Daniel1
Level: Powered On

I cannot register nor sign up to the community with my gmail-account.

I posted this over at the community feedback, but haven't got a reply from Microsoft, yet. So I will try it here, too.

 

https://powerusers.microsoft.com/t5/Community-Feedback/I-cannot-register-nor-sign-up-to-the-communit...

 

Thank you.

Super User
Super User

Re: I cannot register nor sign up to the community with my gmail-account.

Hi,

 

Try registering with the work account. Once you registered click the profile and change the email address. It's worth a try. Good luck.

 

Thanks



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Daniel1
Level: Powered On

Re: I cannot register nor sign up to the community with my gmail-account.

Good idea! That worked. I'll have to see how it works out during this week and let you know. Thanks for now.

Super User
Super User

Re: I cannot register nor sign up to the community with my gmail-account.

Excellent.



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Super User
Super User

Re: I cannot register nor sign up to the community with my gmail-account.

Hi,

 

I have updated your original link.

 

Thanks

 



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TiborE
Level: Powered On

Re: I cannot register nor sign up to the community with my gmail-account.

Do I change the email in My Settings : Personal and after that you could log in with your personal account?

https://powerusers.microsoft.com/t5/user/myprofilepage/tab/personal-profile

 

I tried and didn't work for me, and I don't even see how this would change the account I registered with.

 

I have to change the account I log in with not the email address.

Super User
Super User

Re: I cannot register nor sign up to the community with my gmail-account.

 

Hi TiborE,

You need to signup with an email address intially. Once you successfully registered then you can change this to other email address. @Daniel1 has tried and tested. Not sure you meant by change the account I log in with not the email address.

Thanks



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TiborE
Level: Powered On

Re: I cannot register nor sign up to the community with my gmail-account.

@abm 

You must have seen that I replied to this topic so I am a registered user with a Microsoft account with an email address (is there any other way?).

 

Maybe you don't know but there are at least two types of Microsoft accounts:

1. Private accounts. This is with my Gmail email address.

2. I have a company account too, with my company email address.

 

The problem I have is that I can log in and post with my company account (my company email) but not my private account (my Gmail email).

 

What I need is to register with my private account, that's why an email change in this forum has no way to work because that will not change the account I am logging in with. Maybe Daniel1 has another issue that's why this worked for him.

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