Approval flow waits indefinitely for approval/rejection when notification email contains attachment

[AndrzejSU]

Hello, my approval flow waits indefinitely for approval when "Create an approval" contains attachment.

Without attachment works correctly. This is very repeatable. I add attachments - flow runs without end on "Wait for an approval" action. I remove attachment - everything works OK.

After "Create an approval" action I send an email and the approval/rejection action is performed. If the email contains attachment "Wait for an approval" "hungs".

Not sure whether it matters - the attachment to approval comes from SharePoint list item attachment. I am able to send this attachment using standard email, so getting attachment from list item works properly.

[v-alzhan-msft · Accepted solution]

Hi @AndrzejSU ,

The issue is confirmed on my side, and other users as link below also have the issue issue:

https://powerusers.microsoft.com/t5/Using-Flows/Approval-given-by-approver-but-sits-in-pending-upto-...

https://powerusers.microsoft.com/t5/I-Found-A-Bug/Why-I-approved-from-flow-quot-Start-and-wait-for-a...

I have reported the issue to my product team, if the issue is solved, I will reply here.

Best regards,

Alice       

Community Support Team _ Alice Zhang
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