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Approvals showing Requested By credentials used for the connection


Hi Team,


In Flow, we are using Microsoft Form + Office 365 Users + Approvals + Office 365 Outlook + Power BI. 

However, the Approvals Email received always shows Requested By the credentials of connection, instead of the actual user who submitted the Form.


Is this the bug that will be fixed soon or in plan?


Attached the Approval email received with incorrect "Requested By" shows + Our current Workaround.



Vanessa Yu


Approval Email receivedApproval Email receivedFlow settings & WorkaroundFlow settings & Workaround


Community Support
Community Support

Hi @ vanessa_yu,



I have made a test on my side  and the issue is confirmed on my side.


The Approvals Email received always shows Requested By the credentials of connection instead of the actual user who submitted the Form.


I would post this issue to my product team. If the issue is solved, I would reply here.


Alice Zhang

Hi Alice,


Thank you for looking into this issue 🙂

We looking foward to your next update.




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