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Frequent Visitor

Approve/Reject Emails not sent since Friday, 29.05

Hi Team,

 

Since Friday last week we are observing an ongoing issue with all automatically generated emails for pending approve/reject tickets in Power automate an all flows. The tickets are indeed generated as the pending approvals are visible under Action Items- Approvals, but the people, who should Approve/Reject them do not receive the automatic emails. 

 

 The flows keep working as the other relevant actions are being executed, but the emails are not being sent to anyone from the organization. Attached is a screenshot of an approve/reject ticket, generated under Action Items- Approvals with no email sent out. Could you please get this fixed? Thank you! 

 

 Flow.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
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Frequent Visitor

Re: Approve/Reject Emails not sent since Friday, 29.05

This has been fixed. The issue was internal, caused by our security servers. 

View solution in original post

2 REPLIES 2
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Frequent Visitor

Re: Approve/Reject Emails not sent since Friday, 29.05

This has been fixed. The issue was internal, caused by our security servers. 

View solution in original post

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Community Support
Community Support

Re: Approve/Reject Emails not sent since Friday, 29.05

Hi,

 

Thanks for your follow up on this issue. I am glad that you were able to get this figured out. Thank you for the details and hopefully it will help communities users with issues like this in the future.

 

Regards,

 

Alex

 

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Community Support Team _ Alex Rezac
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