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ampierce
Frequent Visitor

Bad Gateway Error

I have a user who has written a flow that has the 'Get Email' action. It randomly works and randomly gets the error for Bad Gateway.

 

Is this a known issue? Is he hitting a limit on emails? The error itself is not descriptive. Any ideas on how I even start to troubleshoot this one? Thanks!!!

 

Screen Shot 2020-02-25 at 10.22.31 AM.png

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support
Community Support

Re: Bad Gateway Error

 

Hi @ampierce ,

 

Could you provide the detailed configuration of Get email(V3) action and more details about the error message? Include the Settings of the action.

I have made a test on my side, but I cannot reproduce a similar issue.

 

It is noted that we could only get up to 25 emails, this is a known limitation.

Please try to update the connection of the action or create a new Flow and check if the same issue still exists.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
Community Support
Community Support

Re: Bad Gateway Error

 

Hi @ampierce ,

 

Could you provide the detailed configuration of Get email(V3) action and more details about the error message? Include the Settings of the action.

I have made a test on my side, but I cannot reproduce a similar issue.

 

It is noted that we could only get up to 25 emails, this is a known limitation.

Please try to update the connection of the action or create a new Flow and check if the same issue still exists.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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