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BRamirez
New Member

Can't connect Outlook to Power App - won't allow me to sign in and use work email for work power app (i.e. the same account as I've used for the app)

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Hi team, I am having trouble simply connecting my outlook to my CRM-type power app. It says my account doesn't exist, even though it's the very same account I used to create the power app in the first place. 

 

Also - the reason I am trying to connect the two is I'm hoping the contacts will be in sync across the two, and the app can see I've sent an email, rather than me having to create it as a separate activity in the contact or account. 

 

Appreciate your help! 

 

Cheers,

 

Belinda 

  

 

1 ACCEPTED SOLUTION

Accepted Solutions
v-litu-msft
Community Support
Community Support

Hi @BRamirez,

 

There are two connectors about Outlook, one is outlook.com, the other is Office 365 outlook.

Is your account an Office 365 account? If it is, please try to use the Office 365 outlook connector to create a connection.

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
v-litu-msft
Community Support
Community Support

Hi @BRamirez,

 

There are two connectors about Outlook, one is outlook.com, the other is Office 365 outlook.

Is your account an Office 365 account? If it is, please try to use the Office 365 outlook connector to create a connection.

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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