Showing results for 
Search instead for 
Did you mean: 
Regular Visitor

Can't see 'My flows' or 'Approvals' in ie11

I get the email of the 'Start an approval' action. When clicking the 'Approve' or 'Reject' button an ie11 window opens but I can only see the top bar, everything else is blank. Clicking 'My flows' also only shows me the top bar with a blank screen below.


Regular Visitor

To clarify, this only happens in windows 10 with ie11. It works in windows 7 ie11 and windows 10 ie edge.

The logged error is shown in the image below.



Hi diegocrome,


Have you tried with Edge or Chrome?

I tried to sign in using IE11, I can check all the flows and the “Approvals”. It also worked on both Edge and Chrome.

Could you please try to clear cache then sign in with InPrivate mode to see if it will work?


Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

hi diegocrome,

I don't know if this issue has been fixed since your last post but I am facing the the same issue with IE11 and Windows 10. Same error 'access denied : app.aac495e6aa0854b01ac8.2.js (1,169511)'



Helpful resources

UG GA Amplification 768x460.png

Launching new user group features

Learn how to create your own user groups today!

Community Connections 768x460.jpg

Community & How To Videos

Check out the new Power Platform Community Connections gallery!

M365 768x460.jpg

Microsoft 365 Collaboration Conference | December 7–9, 2021

Join us, in-person, December 7–9 in Las Vegas, for the largest gathering of the Microsoft community in the world.

Top Solution Authors
Users online (3,266)