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diegocrome
Regular Visitor

Can't see 'My flows' or 'Approvals' in ie11

I get the email of the 'Start an approval' action. When clicking the 'Approve' or 'Reject' button an ie11 window opens but I can only see the top bar, everything else is blank. Clicking 'My flows' also only shows me the top bar with a blank screen below.

bug.png

3 REPLIES 3
diegocrome
Regular Visitor

To clarify, this only happens in windows 10 with ie11. It works in windows 7 ie11 and windows 10 ie edge.

The logged error is shown in the image below.

 

error.png

Hi diegocrome,

 

Have you tried with Edge or Chrome?


I tried to sign in using IE11, I can check all the flows and the “Approvals”. It also worked on both Edge and Chrome.


Could you please try to clear cache then sign in with InPrivate mode to see if it will work?

 

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

hi diegocrome,

I don't know if this issue has been fixed since your last post but I am facing the the same issue with IE11 and Windows 10. Same error 'access denied : app.aac495e6aa0854b01ac8.2.js (1,169511)'

 

 

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