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v-jamat
Microsoft
Microsoft

Can't sign in to android app

Hi team.

 

Today I realized I can't sign in to my android Power Automate app.

 

I can login to my desktop app successfully though.

 

The error reads like this: 'There was a problem signing in. Please try again, or sign in with a different account.'

 

I tried uninstalling and reinstalling the app and still I get the same problem.

 

Any ideas? Thanks in advance

 

2 REPLIES 2
rimatos
Community Support
Community Support

Hi @v-jamat,

 

Do you know which version of the App you are using? Also what device are you using (Andriod, iOS) ? It could be related with incompatibilities with the version.

 

I would recommend try and entering with a user that is a admin, and that has a valid license in Power Automate if you have not done that already.

 

Hope this helps!

 

Regards,

Ricardo

Certainly.

 

I'm using an android device on version 2.36.0 updated on October 30 2019.

 

I haven't tried with the admin but as soon as Ido, I'll let you know the outcome.

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