cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
v-jamat
Microsoft
Microsoft

Can't sign in to android app

Hi team.

 

Today I realized I can't sign in to my android Power Automate app.

 

I can login to my desktop app successfully though.

 

The error reads like this: 'There was a problem signing in. Please try again, or sign in with a different account.'

 

I tried uninstalling and reinstalling the app and still I get the same problem.

 

Any ideas? Thanks in advance

 

2 REPLIES 2
rimatos
Community Support
Community Support

Hi @v-jamat,

 

Do you know which version of the App you are using? Also what device are you using (Andriod, iOS) ? It could be related with incompatibilities with the version.

 

I would recommend try and entering with a user that is a admin, and that has a valid license in Power Automate if you have not done that already.

 

Hope this helps!

 

Regards,

Ricardo

Certainly.

 

I'm using an android device on version 2.36.0 updated on October 30 2019.

 

I haven't tried with the admin but as soon as Ido, I'll let you know the outcome.

Helpful resources

Announcements
MPA_User Group Leader_768x460.jpg

Manage your user group events

Check out the News & Announcements to learn more.

V3_PVA CAmpaign Carousel.png

Community Challenge - Giveaways!

Participate in the Power Virtual Agents Community Challenge

Carousel 2021 Release Wave 2 Plan 768x460.jpg

2021 Release Wave 2 Plan

Power Platform release plan for the 2021 release wave 2 describes all new features releasing from October 2021 through March 2022.

R2 (Green) 768 x 460px.png

Microsoft Dynamics 365 & Power Platform User Professionals

DynamicsCon is a FREE, 4 half-day virtual learning experience for 11,000+ Microsoft Business Application users and professionals.

Top Solution Authors
Users online (2,837)