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Create new Record (CRM Dynamics)

Hey there, I am currently working on a flow which should create a record in my Dynamics CRM.

 

I use the "Create new Record" Step. As soon as I try to fill in the property "is Document" the Step throws an Error "Error while loading Component" (free translation). After that I cant go into the properties of the step anymore.

 

Anyone experienced something similar before?

 

 
1 ACCEPTED SOLUTION

Accepted Solutions

 

Hi @fher ,

 

Now I could reproduce the same issue if I enable Experimental Features.

173.PNG

I will report this issue on my side, thank you for the feedback!.

As an alternative workaround, you could disable Experimental Features temporarily and configure Create a new record action.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

7 REPLIES 7
Frequent Visitor

1.PNG2.PNG

Community Support
Community Support

 

Hi @fher ,

 

I have made a test on my side and I could not reproduce the same issue.

Please check my configuration and flow run history:

158.PNG159.PNG

Have you tried updating the connection or clear the cache of the browser and check if the same issue still exists?

Please take a try and feel free to let us know if the issue persists.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi @v-bacao-msft ,

 

thanks for the response.

 

The problem is only happening when I try to create a new record for "notes" when i click on the "isDocument" property.. All other records, for example "Accounts" are working just fine.

 

I already tried it with another browser. No changes.

 

How do I update my connection?

 

Thanks for your help 🙂

 

Hi @fher ,

 

I have made a test for Notes entity, but I also cannot reproduce the same issue.

Please check my test result:

Screen2.gif

Besides, please refer to the following image to update connection:

170.PNG

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

That is really strange. I tried updating the connection. No Changes.

 

ErrorFlow.gif

 

Hi @fher ,

 

Now I could reproduce the same issue if I enable Experimental Features.

173.PNG

I will report this issue on my side, thank you for the feedback!.

As an alternative workaround, you could disable Experimental Features temporarily and configure Create a new record action.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Ahhh thank you! I dont even remember turning these on.

 

I just opened a complete different O365 Environment and tried it there and was wondering why it looks so different.

 

I will turn the experemential features off for now.

 

Thanks for your help!

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