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Helper I
Helper I

Dynamics 365 - Create Record "Email Message" - Cannot specify CC / BCC

Hi,

unfortunately it is not possible to specify CC and BCC contacts when creating a new E-Mail "Email Message" record.

 

Probable reason: Dynamics uses the ActivityParty list to specify CC/BCC contacts. As there is no way to create them seperately (because ActivityParty only supports GET) - they must be passed already when creating (or patching) the E-Mail using the relationship name "email_activity_parties". This parameter is not available and cannot be filled using MS Flow.

 

Workaround: Build up your own HTTP Post request with a lot more work.

2 REPLIES 2
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Community Support
Community Support

Re: Dynamics 365 - Create Record "Email Message" - Cannot specify CC / BCC

Hi @Serf ,

 

Thanks for feedback.

 

There is no CC and BCC field on action Create a new record for Email message entity currently.

 

Please consider submitting your request on Flow Ideas Forum, so that it could be an out-of-box feature in future releases:

https://powerusers.microsoft.com/t5/Flow-Ideas/idb-p/FlowIdeas

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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New Member

Re: Dynamics 365 - Create Record "Email Message" - Cannot specify CC / BCC

how to Set From and TO

please help

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