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Advocate II
Advocate II

Email notification bug in email body composing - gets locked into code-only view

There is a bug in the "Send an email notification (V3)" action, at least on Chrome.

If you switch the email body to </> code view there is no way to switch it back to WYSIWYG mode. Even closing and reopening the flow. It's stuck in code view.

This is annoying as sometimes I add a little HTML but often our users need to edit the email body and they aren't all HTML-aware.

2019-09-12_10-54-11.jpg
Could this be fixed please?

Thanks,
David

1 ACCEPTED SOLUTION

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Community Support
Community Support

Hi @beebul,

 

This isn't a bug, it's a mechanism that Email USES when coding a view to preventing input from switching to an Html view.

 

If you want to switch to WYSIWYG mode, you should "Ctrl" + "A" to select all the content, then "Ctrl" + "X" it, click the Html view button, "Ctrl" + "V" to paste the content.Annotation 2019-09-13 100521.png

 

Annotation 2019-09-13 100536.png

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
Highlighted
Community Support
Community Support

Hi @beebul,

 

This isn't a bug, it's a mechanism that Email USES when coding a view to preventing input from switching to an Html view.

 

If you want to switch to WYSIWYG mode, you should "Ctrl" + "A" to select all the content, then "Ctrl" + "X" it, click the Html view button, "Ctrl" + "V" to paste the content.Annotation 2019-09-13 100521.png

 

Annotation 2019-09-13 100536.png

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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