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File system connector Extract Archive to Folder - Not working for subfolders

I have the file system gateway setup which I have confirmed that it is working with the generation of files on our network.


However I need to generate a preset folder structure. I had hoped to use the 'Extract Archive to Folder' option, but it does not work properly. When I extract the archive, I only get the files at the root level. None of the subfolders and files within them are extracted from the archive. This is not functional, and clearly not documented as a limitation if intentional.


Please advise.



Community Support Team
Community Support Team

Re: File system connector Extract Archive to Folder - Not working for subfolders

Hi @BDixon-Sproule ,


The results of my tests here also have the same issue as you.

It seems that the current feature has file type limitations, this operation only extracts an archive file into a folder.


Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Re: File system connector Extract Archive to Folder - Not working for subfolders



I'm confused by your response, and am just seeking clarification. Are you suggesting limitation this is by design, or acknowledging that it is a bug? 


In clear terms, the bug is that the 'Extract Archive to Folder' feature is unable to extract folders or any files within the archive. This should be corrected as nowhere is that limitation stated, nor is it how users expect it to work. 



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