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Flow 30-day Limination - Approval Items is not deleted

Hi,

I would like to seek your advice regarding the Flow 30-day limitation. As per the document stated in this link https://docs.microsoft.com/en-us/power-automate/limits-and-config, approval items will be deleted after 30days. However, we have a situation where the approval items exceeded 30 days and can still be accessed. Kindly see the image below for reference.


30-day Limitation.png

 

Please advise on what is the cause of this issue. Thanks!!

 

 

7 REPLIES 7
Community Support
Community Support

 

Hi @MFA ,

 

I could confirm this issue on my side, approval request created 30 days ago also can be accessed.

From the documents, these approval request should be time-out and removed from Received.

https://docs.microsoft.com/en-us/power-automate/limits-and-config#run-duration-and-retention

But I can complete these approval request and the result is successful.

I will report this issue and if there are any updates, we will post back.

Thank you for the feedback!

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

 

 

Hi @v-bacao-msft 

 

Thank you for your response. Hoping to hear from you again soo with regards the cause and resolution for this issue.

 

Thank you.

 

Kind regards,

MFA

Hi @v-bacao-msft,

I also owned the MFA account, however, I cannot sign in using its credentials. 

Do you have an update regarding this issue?  I hope to hear from you soon.

Thank you.

 

Kind regards,

ysm

Community Support
Community Support

 

Hi @MFA / @ysm ,

 

Update about this incident. 

The documentation is outdated/incorrect. We have made feedback under the Online document.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi @v-bacao-msft.,

 

Which online document is it?

 

 

Kind regards,

ysm

Hi @v-bacao-msft ,

 

Any clear updates regarding this issue?

 

Thank you!

 

Kind regards,

ysm

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