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Advocate I
Advocate I

Flow Environment Selector Disappeared (mobile app)

This seems to happen to certain users in my org but they cannot approve Flow becuase its not in their environment but they cant change the environment because the toggle is completely gone in the Account page. Anyone seen this before or can help?

1 ACCEPTED SOLUTION

Accepted Solutions
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Community Support
Community Support

Re: Flow Environment Selector Disappeared (mobile app)

Hi @tcorcor1 ,

 

Just update, I have tested it on my side, and now we can switch Environments in iOS version of Flow app.

Image reference:23.jpg

Please take a try again and see if issue still exists.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

5 REPLIES 5
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Community Support
Community Support

Re: Flow Environment Selector Disappeared (mobile app)

Hi @tcorcor1 ,

 

I have tested it on my side. Flow app with ios version  is exactly the one you described, and I can't select other Environments.

91.jpg

Similarly, I did a test on Android system, I can switch Environments.

90.jpg

I am not sure what the situation is on your side. If it is a similar situation, please report it to us.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Highlighted
Community Support
Community Support

Re: Flow Environment Selector Disappeared (mobile app)

Hi @tcorcor1 ,

 

Just update, I have tested it on my side, and now we can switch Environments in iOS version of Flow app.

Image reference:23.jpg

Please take a try again and see if issue still exists.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Highlighted
Advocate I
Advocate I

Re: Flow Environment Selector Disappeared (mobile app)

Thanks for the reply. That is exactly the issue i am having. Going to track down my colleagues and give it another test!

Highlighted
Community Support
Community Support

Re: Flow Environment Selector Disappeared (mobile app)

Hi @tcorcor1 ,

 

If the problem persists, please give us feedback; if the problem has been fixed, please mark this post as solved.

 

Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Highlighted
Frequent Visitor

Re: Flow Environment Selector Disappeared (mobile app)

Hi All,

 

Would like to know whether it will allow to switch tenant to another tenant. Because, we have B2B environment configuration and i am unable to another tenant environment displaying under environment selection. 

Thanks in advance. 

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