Showing results for 
Search instead for 
Did you mean: 
Frequent Visitor

Flow failing at the approval section:Error code: 'ApiManagementAccountNotAllowed'

I have simple flow when a new request is created in the SharePoint list, it triggers approval. Approver gets email to approve and status is updated back in SharePoint list.


Flow was failing at the approval section and below error was displayed.


Forbidden. The request failed. Error code: 'ApiManagementAccountNotAllowed'. Error Message: 'Call not allowed from api management account 'msmanaged-na'.'


Can someone help me on this.Capture.PNG


New Member

Same issue here. 

New Member

Same issue with one of my key workflows.

The version of the approval step in my workflow is deprecated.  I tried adding the "Start and wiat for an approval" step into the workflow, and ran into a problem.  This same issue occurs on a completely new flow that I created to test it.  The widget in the designer displays a drop-down for "Approval type", but when I try to select an approval type, I get an error messgae as the first item in the menu: "Could not retrieve values, undefined."


This is clearly a bug -- there is no sense having a menu without values.  The problem appeared today -- the original workflow was working fine yesterday.  I hope MS will fix both problems IMMEDIATELY.  This is breaking production code that has been stable for a long time.



Power Automate
Power Automate

I'm aware of the issue and am currently working on a fix.

Thank you all - Issue is resolved now.

Thank you, I've confirmed everything's working for me again.  I appreciate the quick turnaround!

Not applicable

What was the fix for this issue? I am using the "Start and wait for an approval" action and I too got this issue the other day randomly. Most other times have yielded no error/issue, but one random time I got this error (same as OP).

@Anonymous  The fix for the issue was that I needed to redploy some metadata for the Approvals connector to the proper regions.

New Member



Approval not working.

Same flow was created a week ago and it worked just fine.

Please Help


Helpful resources

Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

MPA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

Power Automate Designer Feedback_carousel.jpg

Help make Flow Design easier

Are you new to designing flows? What is your biggest struggle with Power Automate Designer? Help us make it more user friendly!

Users online (1,904)