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Frequent Visitor

Flow not triggering (Jotform)

I have created a flow, using the premium trial, and I can see the fields in the form. However when I complete a form the flow is not triggered.

I have removed the connectors and recreated. 

I have have removed the flow and recreated.

The result is the same.

 

1 ACCEPTED SOLUTION

Accepted Solutions
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Frequent Visitor

Re: Flow not triggering (Jotform)

When I totally recreated the form manually. The workflow could be pointed to the new form and all worked fine

View solution in original post

5 REPLIES 5
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Community Support
Community Support

Re: Flow not triggering (Jotform)

Hi glenn_eades,

 

I have created a similar flow to test this issue. When a form is submitted, the flow would be triggered and items would be created in SharePoint list.

3.PNG

 

Please make sure the response is submitted in the Form you have selected in flow.


You could also try to create a new form then create a flow with the new form to see if it will work.

 

 

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
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Frequent Visitor

Re: Flow not triggering (Jotform)

I recreated both form and flow from start. Everything worked fine. As soon as I modified the form  flow would not work again for the form, even if I created the flow from the start.

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Community Support
Community Support

Re: Flow not triggering (Jotform)

Hi glenn_eades,

 

Thanks for updating.


Do you mean that once you modified the Form, the flow will never be triggered again?


The flow can only be triggered when the Form is newly created?


According to your description, I modified the Form by adding new elements to the form. Then copy the link from the Publish screen.


Then submit the form from the new link, the flow I created last week can be triggered without issues.


Please make sure you are trying to submit the form from the new link after you modified the Form.


Please try it again and let me know if it will work for you.

 

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Highlighted
Frequent Visitor

Re: Flow not triggering (Jotform)

When I totally recreated the form manually. The workflow could be pointed to the new form and all worked fine

View solution in original post

Highlighted
Advocate II
Advocate II

Re: Flow not triggering (Jotform)

I have same issue.

I created JotForm using Template from JotForm lobrary. Then tried to create MS Flow, to use JotForm as trigger and then add actions such as add record in sharepoint list and save attachment from submitted Jot Form form to sharepoint library.

Nohting owkrs. Flow simply is not triggering after fom submitted. There is no errors, no history run. Seems like Flow simimply ignoring call from JotForm.

Then I tried create very basic simple form from start. Added few basic fields, name, email, and some choices.

Cretaed new MS flow for this form, with very basic action: Notification to Flow app.

Again, nohting triggered. Somehting with connections/formatting.

As I used requestb.in to check post from JotForm and it indeed Post request. On JotForm side I can see MS Flow creating Webhook integration, but not sure if ti correct URL then.

 

I will try do more testing if there specific JotForm fileds cause an issue or anyhtiung else

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