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Advocate I
Advocate I

Flow notification recurrence not sending notifications as per start time

I have created a recurrence flow to send notifications at a certian time of a day.

 

 I have set up the timezone in the Recurrence step and also provided the Start Time. The frequency of Flow is Day and Interval is 1, so I am expecting a notfication daily at a given time as per the time zone. E.g. user need to get notification daily at 3.45PM IST time. But actually the notification is being triggered at 9.15PM even though I have set up the timezone to India.

5 REPLIES 5
Community Support
Community Support

Hi @aniketgaud,

 

I have seen another thread talking about the same issue:
https://powerusers.microsoft.com/t5/Building-Flows/Recurrence-Fires-at-Wrong-Time/m-p/47759#M4343

 

It might be some issue about the trigger, I will test this out and will report to pg if I got the same result.

 

Thanks,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Community Support
Community Support

Hi @aniketgaud,

 

I have reproduced this issue and have escalated to the pg.

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thank you Mona. I appreciate your time and help!

Community Support
Community Support

Hi @aniketgaud,

 

How start time is specified? With UTC 'Z' differentiator or without?

2017-07-12T07:00:00Z is UTC time stamp and 2017-07-12T07:00:00 is local time. Please try to change it and have a try.

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi @v-monli-msft,

 

 I have tried to set the start time in both way with UTC differntiator 'Z' and without, but the notification was not sent as per time zone.

 

 Also, per my understanding, if TimeZone field is supported in Recurrence step, it should take the preference over the differntiator character. Shouldn't it be the case?

 

Thanks,

Aniket

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