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ntravis0416
Level: Powered On

Flow running when it should be checking.

I have two flows set up to trigger when i get a new email in a specific folder. I have a report in servicenow set up to run the report and send me an email every day and it goes to previously mentioned folder. My flows are running every 5 minutes untill i open those emails and they are no longer considered "new" since i have opened them. I have made other flows that will see the new email, run, stop. But these two are continuously running every five minutes until i open the emails. I am currently running on the free version so this is going to run up my free runs per month real quick. 

2 REPLIES 2
Community Support Team
Community Support Team

Re: Flow running when it should be checking.

Hi @ntravis0416,

 

May I know your detailed configuration of this flow? Did you have the recurrence trigger in it? I just created below flow and the tigger only run once of each new arrived email. Even when the new email is not opened for a long time. 

Capture.PNG

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
ntravis0416
Level: Powered On

Re: Flow running when it should be checking.

Hello! yes the screencap is below. I have no special recurrance trigger. I used the provided template and plugged in the folders / file names etc. 

 

 

 

 

 

 

Flowcapture1.jpgFlowcapture2.jpg 

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