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Regular Visitor

Forms failing to trigger Microsoft Teams message

Hi all-

 

FIrst of all, thanks for making such an awesome product (when it's working, of course :P) 

 

My issue is that after I save my Forms-to-Teams flow, it seems to stop working! 

 

When I first set up the Flow, and it says 'To see it work now, submit a new response' , I go to my Form and submit.  It works perfectly, and it works pretty much every time I update the Flow and it asks me 'to see it work now'... 

 

I then save the Flow, exit everything... go to that same Form, and submit a NEW response.  No trigger in teams.  

 

Any thoughts?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support
Community Support

Hi zkeilholz,

 

I assume that you have created your flow to something likes below:

3.PNG

 

Have you submitted a new response in the Forms, while it doesn’t trigger a flow?

 

I have to say that the frequency of trigger polls of Microsoft Forms is 3600s, you will have to wait for 1 hour to trigger the flow. Please check this documentation at here:
https://docs.microsoft.com/en-us/connectors/microsoftforms/

 

You could also consider to vote the idea about “Improving Frequency of Microsoft Forms Trigger polling” at here, I will help collect and report it on my side.
https://powerusers.microsoft.com/t5/Flow-Ideas/Improving-Frequency-of-Microsoft-Forms-Trigger-pollin...

 

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
Community Support
Community Support

Hi zkeilholz,

 

I assume that you have created your flow to something likes below:

3.PNG

 

Have you submitted a new response in the Forms, while it doesn’t trigger a flow?

 

I have to say that the frequency of trigger polls of Microsoft Forms is 3600s, you will have to wait for 1 hour to trigger the flow. Please check this documentation at here:
https://docs.microsoft.com/en-us/connectors/microsoftforms/

 

You could also consider to vote the idea about “Improving Frequency of Microsoft Forms Trigger polling” at here, I will help collect and report it on my side.
https://powerusers.microsoft.com/t5/Flow-Ideas/Improving-Frequency-of-Microsoft-Forms-Trigger-pollin...

 

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

I just want to report back in- 

 

@v-yamao-msft - you nailed it.  I received a pile of notifications at the top of the hour, which is totally fine with me. I didn't actually find any reference to this important tidbit of info in any place easily seen, and it looks like a number of users with past questions have experienced this 'error'.  It might be a good idea to make a "psst.  this will trigger at the top of the hour" note that pops up when creating the flow.  

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