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jignatiu
Level: Powered On

HTML-formated emails with bullet lists sent to Teams channel using Flow cannot be searched properly

I'm using Microsoft Flow to forward selected emails to a Teams channel as messages. These emails are in HTML format and contain bullet lists.

 

For some reason the strings in such bullet lists cannot be searched properly in Teams tool. It seems that the strings in the bullet list are combined into one long string and the search tool fails to find keywords inside that long blob of text. The preview panel of the search "hits" also shows that the bullet lists are treated as one long string without space between the bullet items. 

 

E.g. for a channel message (originating from Flow forwarded email) containing (in HTML) the bullet list:

* Test item one
* Test2 items two
* Test3 itemss three

 

The search tool CAN find: "Test", "item", "items" (hit on bullet two and three), "itemss", and "three"

The search tool CANNOT find: "one", "Test2", "two", or "Test3"

However, the search tool CAN find the following strings: "oneTest2", "twoTest3"

 

(Note that this does not happen if I just create a new channel message using the WYSIWYG editor and add a bullet list. This is only valid for Flow-forwarded HTML emails with bullet lists)

2 REPLIES 2
Community Support Team
Community Support Team

Re: HTML-formated emails with bullet lists sent to Teams channel using Flow cannot be searched properly

Hi @jignatiu ,

 

Could you please share a screenshot of the configuration of your flow?

Could you please share the full body content in the email?

 

Best regards,

Alice       

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

jignatiu
Level: Powered On

Re: HTML-formated emails with bullet lists sent to Teams channel using Flow cannot be searched properly

Flow: https://i.imgur.com/qQuvEdq.jpg

Email: https://i.imgur.com/72rTAdn.jpg

In the above example, I can only search "NFVIFA#", giving a hit on the first bullet. I cannot search for any keywords for the rest of the bullets, e.g. "NFVIFA#1", "NFVIFA#176", "NFVIFA#177-F2F" etc.

 

Search preview: https://i.imgur.com/bGEnER2.jpg

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