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New Member

HTML formatting is lost when email is forwarded to a Teams channel



I have a number of flows that use "Post a message as the Flow bot to a channel" to forward certain emails to Teams channel. Until yesterday, it worked fine. Since this morning, emails with html content are being shown as plain text on Teams channels. 


On Teams channel, email is now shown as 


<meta http-equiv="Content-Type" content="text/html; charset=utf-8"><meta content="text/html; charset=utf-8"></head><body><b>xxxxxxxxxxxxxxxxxxxxxxxxxxxx</b><p></p><b>xxxxxxxxxxxxxxxxxxxxxxxx</b><p></p><table border="1"><tbody><tr><td>xxxxxx</td><td>xxxxxxxxxxxxxxxxx</td></tr><tr><td>xxx</td><td>xxxxxxxxxxxxxxxxxx</td></tr><tr><td>xxx</td><td>xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx</td></tr></tbody></table></body></html></p>






New Member

flow action.png


Until yesterday the HTML content looked correct.

Until yesterday the message looked like thisUntil yesterday the message looked like this

Advocate I
Advocate I

I encountered a similar issue and found a way to get the HTML to stick, however word of caution, don't collapse or close the action box until you are absolutely finished making all changes to your flow else your HTML will be erased. Microsoft has yet to respond to me on this issue as well as it appears to be the result of an upgraded release that either downgrades the email action or broke it.


Send an Email (v2) not saving HTML code 


Thank you @Alan_Sanchez! I will see if this works for me too although the flow bot only forwards the email, I have no control over its content.

Frequent Visitor

Ive experienced this as well.  My flow post via bot to teams with an HTML table is now all mangled.

Regular Visitor

This is a huge issue for us and many others as discussed in the "Ideas" section for some reason.


Microsoft needs to fix this urgently.

Just noticed this morning that the HTML formatting on the flows is working ok again!

Hasn't been fixed for me yet, my flows fired at 2AM this morning without formatting the HTML text.

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