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Instagram to PInterest Flow Connection coming up with Error

An Instagram account has stopped working on the Pinterest Flow. I've had 2 different errors, stated below. Can anyone help?

 

{
"meta": {
"code": 400,
"error_type": "OAuthAccessTokenException",
"error_message": "The access_token provided is invalid."
}
}
 
And also 
 
{
  "error": {
    "code": 403,
    "source": "europe-001.azure-apim.net",
    "clientRequestId": "2245e143-9d19-4a34-b204-a5a4d742abc6",
    "message": "The response is not in a JSON format.",
    "innerError": "\n<?xml version=\"1.0\" encoding=\"utf-8\"?

 

 

5 REPLIES 5
Community Support
Community Support

Hi @amyanniesloan ,

 

Are you able to sign in Instagram successful?

 

Please try to update the Instagram token and recreate the connection to see if it will work.

 

I have just tested on my side, the connection is working properly.

 

Here is a doc on Instagram authentication for your reference:

https://www.instagram.com/developer/authentication/

 

Further, please visit Instagram.com from your web browser and revoke access of the plugin from here.

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi @v-yamao-msft , 

 

Yes I am able to log in to Instagram. I revoked the access of the plugin from Instagram but it has not come back. 

 

What do I need to do from this page you sent? https://www.instagram.com/developer/authentication/ 

 

I still get this:

BadRequest!

{
"meta": {
"code": 400,
"error_type": "OAuthAccessTokenException",
"error_message": "The access_token provided is invalid."
}
}

 

Thanks for your time, 
Amy 

Hi @amyanniesloan ,

 

The issue still could not be reproduced on my side.

 

Could you provide an image of the error message?

 

Besides, a URL to the flow will be helpful for further investigation.

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Hi @v-yamao-msft , 

 

It's worth noting as well, I have two flows running for two different Instagram accounts to the same Pinterest account, the other one does work. I have tried deleting both and re-storing just this one (the one that's not working) as it is the prefered account if only one flow would work, but this also did not work.

 

Images below. I also downloaded the input if that helps? It's below. 

 

You asked "Besides, a URL to the flow will be helpful for further investigation." - how do I do this? URL to where? 

 

Thank you, Amy 

{"host":{"api":{"runtimeUrl":"https://flow-apim-europe-001-francecentral-01.azure-apim.net/apim/instagram"},"connection":{"name":"/providers/Microsoft.PowerApps/apis/shared_instagram/connections/shared-instagram-c493ebdf-38e5-49bd-a0e4-09b8f98fb5c5"}},"method":"get","path":"/trigger/users/self/media/recent","authentication":{"scheme":"Key","parameter":"*sanitized*","type":"Raw"}}

 

 

Screen-Shot-2019-06-24-at-12.11.55-(2).jpg

 

Screen-Shot-2019-06-24-at-12.12.05-(2).jpg

 

Hi @v-yamao-msft , 

 

Microsoft has now disabled the flow as it fails everytime. Can you let me know if there's a way to fix it?

 

Thanks, 

Amy 

Screen Shot 2019-07-08 at 10.26.18.png

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