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Kaizala trigger 'When someone responds to a custom action' is also activated when adding a new user to a chat group - it shouldn't!

I have got a problem with the following Kaizala trigger: When someone responds to a custom action

 

This trigger should only be activated when someone responds to the custom action that is assigned. However, I am currently experiencing that this trigger is also activated whenever someone is added to a Kaizala Chat Group, without filling in the Custom Action. This wasn't like this before, for example last year we never saw this behavior. 

 

I've experienced this across many different versions, accounts, phone numbers and O365 logins. Hopefully this can be resolved .

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Regular Visitor

Re: Kaizala trigger 'When someone responds to a custom action' is also activated when adding a new user to a chat group - it shouldn't!

{ "fromUser": "+[deleted]", "fromUserName": "Thijs Bergervoet", "fromUserProfilePic": "https://cdn.kascore-weu.osi.office.net/usr/5ae7b93faa9cac2cb046c939af194421220db6f5f6b96901271b136794aca4c4.jpg", "fromUserId": "5d86ad09-9bf8-4952-947c-1b02297e496d@2", "sourceGroupId": "3cf5eee4-c521-4e7b-ad50-67f26bae2d3f@2", "groupId": "3cf5eee4-c521-4e7b-ad50-67f26bae2d3f@2", "messageId": "348ff77d-11ff-437f-82c1-15b4604205c2", "member": "[deleted]", "memberName": "Thijs Bergervoet 9000", "memberProfilePic": "https://cdn.kascore-weu.osi.office.net/usr/6a9a803c05470cb25cd8626396e3ef3f2fb42dbc18d4cb8605be59c512147c57.jpg", "type": "Member" 

 

The code from one of the runs.

Highlighted
Regular Visitor

Re: Kaizala trigger 'When someone responds to a custom action' is also activated when adding a new user to a chat group - it shouldn't!

Aantekening 2020-02-20 194052.png

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