cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
Frequent Visitor

Office 365 Outlook Connection not Outputting Data for New Email Arrival Trigger

Hello, 

I am having an issue with all Office 365 Outlook connection triggers that involve the mailbox recieving a new email. This did not start happening until 5 days ago. 

When I try to test the flow on existing data in Office 365, it gives this output: 

https://drive.google.com/file/d/10umBx05wr399i3ucu8YB3WzOqO3OaeVY/view?usp=sharing

When I try to test the flow by performing the trigger, it just sits there and spins like it has no connection to the data. I have deleted and recreated my connections in flow, and I have even recreated a few of my flows to see if that would fix it. I am still getting no Output from this connection trigger. 

Here are some screenshots of two of my flows: 

This flow should take a recieved email and sort it by the subject and then create an item in a SharePoint list. This Flow has worked great in the past.

https://drive.google.com/open?id=1fttIMx6H-FEqq_3xUocWG6yV0OGf4q_e

 

This flow is one that I created to test the connection on a shared mailbox, and it does the same thing.


https://drive.google.com/open?id=1Ppc6-uHXC8n9iEL27nKbc851oQgkj2_o

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Frequent Visitor

Re: Office 365 Outlook Connection not Outputting Data for New Email Arrival Trigger

So I have resolved the issue. Flow was doing exactly what I was telling it to do, it just so happens that I was telling it to do the wrong thing! I was telling Flow to filter out all emails that do not have attachments. I had the "Has attachments?" setting set to "Yes".

Now, I have set "Has Attachments?" to blank and now it works like a charm! 

View solution in original post

3 REPLIES 3
Highlighted
Frequent Visitor

Re: Office 365 Outlook Connection not Outputting Data for New Email Arrival Trigger

Sorry, just uploaded the screenshots to the forum.

 When I try to test the flow on existing data in Office 365, it gives this output:When I try to test the flow on existing data in Office 365, it gives this output:


This flow should take a recieved email and sort it by the subject and then create an item in a SharePoint list. This Flow has worked great in the past.This flow should take a recieved email and sort it by the subject and then create an item in a SharePoint list. This Flow has worked great in the past.



This flow is one that I created to test the connection on a shared mailbox, and it does the same thing.This flow is one that I created to test the connection on a shared mailbox, and it does the same thing.


Highlighted
Community Support
Community Support

Re: Office 365 Outlook Connection not Outputting Data for New Email Arrival Trigger

Hi @Pwray ,

 

What’s your current situation? Are you still having the issue?

 

I have made test on my side with the tow triggers, “When a new email arrives” and “When an email arrives in a shared mailbox”, both of them are just working fine.

1.PNG2.PNG

 

Could you take another try with it? If the issue still exists, please feel free post back.

 

Best regards,

Mabel

 

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Highlighted
Frequent Visitor

Re: Office 365 Outlook Connection not Outputting Data for New Email Arrival Trigger

So I have resolved the issue. Flow was doing exactly what I was telling it to do, it just so happens that I was telling it to do the wrong thing! I was telling Flow to filter out all emails that do not have attachments. I had the "Has attachments?" setting set to "Yes".

Now, I have set "Has Attachments?" to blank and now it works like a charm! 

View solution in original post

Helpful resources

Announcements
firstImage

Now Live: Power Virtual Agents Community!

We are excited to announce the launch of Power Virtual Agents Community. Check it out now!

firstImage

New & Improved Power Automate Community Cookbook

We've updated and improved the layout and uploading format of the Power Automate Cookbook!

thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

Top Solution Authors
Users online (6,901)