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Regular Visitor

SFTP connection doesn't show settings.

If I modify a flow included SFTP, Save button fails everytime because SFTP test failed.

All fields are empty in SFTP connection dialog. So I input every settings each modifying the task.

Why? and any ideas for workaround?

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2 REPLIES 2
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Community Support
Community Support

Re: SFTP connection doesn't show settings.

Hi @fujitatakesh ,

 

Could you please share a screenshot of the configuration of your flow?

Does the connection for the action of SFTP - SSH connector works well before you modify the flow?

Could you please take a try to copy the action for the SFTP - SSH connector to My clipboard before you modify the flow, and when the connection in the action is fail, delete the action and then add it from the My clipboard again to see if the issue could be solved?

 

Best regards,

Alice       

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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Regular Visitor

Re: SFTP connection doesn't show settings.

Thank Alice for replying, and sorry didn't notice a reply long time.

 

This is a case of SFTP configurations are cleared every time when connection test is failed.

Another issue is SFTP fails test every time when the flow modified, it's cause of "Bad Gateway"

and it successes 1/20 tries to save. I suspect this is a matter of IP address filter or security cases. I'm searching a solution it.

 

I couldn't show capture of the setting with filled fields. Most case fails test connection when I open this flow.

Filled fields are name, host, user id, private key(or tried password), include fingerprint, remote path.

I don't think is cause of setting, because it's not fail every time.

 

Any solutions? Thank you.

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