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Send email to an Outlook 365 group doesn't work as expected

First, the designer doesn't recognize group emails at all, but at least will allow you to enter and save one. 

 

Upon running the flow the email is successfully stored in the group but the group members do not receive it to their individual inboxes.

 

I need to send site inspection results to a group for automatic distribution, not have their individual email addresses buried in multiple Flows.

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Community Support
Community Support

Re: Send email to an Outlook 365 group doesn't work as expected

 

Hi @sdlsaginaw,

 

Which type group is your Outlook 365 Group? Is it a Office 365 group or a Distribution list group?

Do you want the members of the group could receive the email within their Mailbox when a email is sent to your Outlook 365 group mailbox?

 

I have made a test on my side, if your Outlook 365 group is an Office 365 group, the "Send an email" action could send emails to the Office 365 group mailbox (Office 365 group email address), but the members of the group could only receive the email in their group mailbox rather than their own mailbox. The user @jsheredy has faced same issue with you, please check the following thread:

https://powerusers.microsoft.com/t5/Building-Flows/Send-email-to-an-Outlook-365-group/m-p/87231/high...

 

If your Outlook 365 group is a Distribution list group, the members of this group could receive the email in their own mailbox when a email is sent to the Distribution list group. You could consider take a try to create a Distribution list group on your side and add these members into this group, then send emails to this Distribution list group. 

 

I have made a test on my side and the flow works well. My flow's configuration as below:1.JPGThe flow works successfully as below:2.JPG

 

 

More details about creating a Distribution list group, please check the following article:

Create a Distribution list group in Outlook

 

 

Best regards,

Kris

 

 

 

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
Highlighted
Community Support
Community Support

Re: Send email to an Outlook 365 group doesn't work as expected

 

Hi @sdlsaginaw,

 

Which type group is your Outlook 365 Group? Is it a Office 365 group or a Distribution list group?

Do you want the members of the group could receive the email within their Mailbox when a email is sent to your Outlook 365 group mailbox?

 

I have made a test on my side, if your Outlook 365 group is an Office 365 group, the "Send an email" action could send emails to the Office 365 group mailbox (Office 365 group email address), but the members of the group could only receive the email in their group mailbox rather than their own mailbox. The user @jsheredy has faced same issue with you, please check the following thread:

https://powerusers.microsoft.com/t5/Building-Flows/Send-email-to-an-Outlook-365-group/m-p/87231/high...

 

If your Outlook 365 group is a Distribution list group, the members of this group could receive the email in their own mailbox when a email is sent to the Distribution list group. You could consider take a try to create a Distribution list group on your side and add these members into this group, then send emails to this Distribution list group. 

 

I have made a test on my side and the flow works well. My flow's configuration as below:1.JPGThe flow works successfully as below:2.JPG

 

 

More details about creating a Distribution list group, please check the following article:

Create a Distribution list group in Outlook

 

 

Best regards,

Kris

 

 

 

Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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