cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
11
Level: Powered On

Start an Approval not send email

From today every flow that contains Start an Approval action work fine but not send the notification email.

This is a real problem because users are not involved in approval process.

I checked in two other tenenat and I had the same behavior...

There is a general problem with this service?

7 REPLIES 7
avt
Level: Powered On

Re: Start an Approval not send email

I have the same problem, first I thought that when I get push notification to mobile flow app than the system would not send the notification email but ...

 

Than I thought it might be because I have empty detail/link field in the approval action but that also did not help.

AntónioGomes
Level: Powered On

Re: Start an Approval not send email

I can confirm this issue.
Same problem for me and the email notification its crucial in my approval process.

Community Support Team
Community Support Team

Re: Start an Approval not send email

Hi @11,

 

I just tested with a similar flow, I got the email notification actually. It just that the result is incorrect. I choosed the "Approve" button. But the condition gives a "Falset" response and as a result, it sends the email notification with "IF NO" reult.

Capture.PNG

 

@AntónioGomes@avtAre you guys getting the same issue, or you cannot receive the email notification at all? (No matter in yes/no result)

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
avt
Level: Powered On

Re: Start an Approval not send email

I believe, we were talking about Modern approvalls, at least I am sure I was.

AntónioGomes
Level: Powered On

Re: Start an Approval not send email

I dont receive email notification to approve or reject in the Modern Approval, sorry by not mention that

Luca_S
Level: Power Up

Re: Start an Approval not send email

Now it seems he is back to work !! 

I hope it does not happen again.

avt
Level: Powered On

Re: Start an Approval not send email

Yes it works now but building any kind of approval wf with unstable functionality is not really possible. 😞 /endrant

 

Is it just me or is the picture in the approval email huge (500px X 500px)?

Helpful resources

Announcements
thirdimage

Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

firstImage

Incoming: New and improved badges!

We've given our badges an overhaul and also added some brand new ones!

fifthimage

Microsoft Learn

Learn how to build the business apps that you need.

sixthImage

Power Platform World Tour

Find out where you can attend!

seventhimage

Webinars & Video Gallery

Watch & learn from the Power Automate Community Video Gallery!

Top Kudoed Authors (Last 30 Days)
Users online (5,037)