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New Member

Trying to set up the instagram comments shared to excel flow and I keep getting this error message when I try to connect my instagram

{"error_type": "OAuthException", "code": 400, "error_message": "Invalid platform app"}

Any ideas what I'm doing wrong?


Community Support
Community Support

Hi @KMcPY,


Could you please share a screenshot of your Flow configuration?

Before using Instagram connector, we should create an Instagram connection, you only need the username and password. 

Screenshot 2020-11-26 170533.jpg


Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Community Support
Community Support

Hi @KMcPY,


Has your problem been solved?
If your problem has been solved, You could go ahead and mark the post as solved by clicking “Accept as Solution” so that this thread will be marked for other users to easily identify!

Best Regards,
Community Support Team _ Lin Tu

New Member

@v-litu-msft I am getting this error as well, and I am not sure I am following the solution. Does this flow still work??

I am having the same problem.
I looked for the workflow from the main page and clicked on it, and then the + sign to add my instagram acccount.



and after doing the log-in (obviously correct username and PW) this error popped out:

{"error_type": "OAuthException", "code": 400, "error_message": "Invalid platform app"}

i have this issue as well 

New Member

same issue here

Regular Visitor

same issue here. Will there be ever an answer?

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