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Unable to access Custom Connector Page

I am having a problem accessing the Custom Connector Page in PowerApps.

The exception details are this:


It looks like something went wrong
Please try again in a few minutes or refresh the page now.

If you contact support, you may be asked to provide the following details:
Server/Client Correlation ID: bfe1eb96-997d-4977-ae6f-64e322a7ebbb
Error: getToken call took longer than 120 seconds


How can I overcome this situation? It was working before.


Thank you


Community Support Team
Community Support Team

Re: Unable to access Custom Connector Page

Hi luissimoes_lcg,


In which region is your environment hosted?


My environment is hosted in United States, I just tried to access the Customer Connector page, I don’t get the error message you mentioned.


Not sure if this is a temporary issue, please try again with it.


If you are still having the issue, please feel free post back.

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Level: Powered On

Re: Unable to access Custom Connector Page

Sam issue here, my custom connector is using the AU environment

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