Showing results for 
Search instead for 
Did you mean: 
Not applicable

Unable to access Custom Connector Page

I am having a problem accessing the Custom Connector Page in PowerApps.

The exception details are this:


It looks like something went wrong
Please try again in a few minutes or refresh the page now.

If you contact support, you may be asked to provide the following details:
Server/Client Correlation ID: bfe1eb96-997d-4977-ae6f-64e322a7ebbb
Error: getToken call took longer than 120 seconds


How can I overcome this situation? It was working before.


Thank you


Community Support
Community Support

Hi luissimoes_lcg,


In which region is your environment hosted?


My environment is hosted in United States, I just tried to access the Customer Connector page, I don’t get the error message you mentioned.


Not sure if this is a temporary issue, please try again with it.


If you are still having the issue, please feel free post back.

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Sam issue here, my custom connector is using the AU environment

Helpful resources

UG GA Amplification 768x460.png

Launching new user group features

Learn how to create your own user groups today!

Community Connections 768x460.jpg

Community & How To Videos

Check out the new Power Platform Community Connections gallery!

Users online (1,864)