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dereklin
Frequent Visitor

When a new Item is created and when an existing item is modified.

Good day,

 

I have 2 work flow. 

 

1) When a new item is created send an approval email.

 

2) When an existing item is modified, send an email.

 

Strange thing about this is that I am receiving 2 emails of the same email, 1 for approval, 1 is for notificating me that a new item has been modified. This is strange as this is a new item and not an existing item.

 

Is this a bug or is this suppose to work this way. 

 

Do advice 🙂

1 ACCEPTED SOLUTION

Accepted Solutions
Community Support
Community Support

Re: When a new Item is created and when an existing item is modified.

Hi @dereklin,

 

It is the way how the "when an existing item is modified" trigger would work.

When a new item is created, it will acutally have effects on both of the triggers you mentioned.

We could add a condition under the "When an existing item is modified" flow, check if the item is already exists, and if yes, send the email, if no, do nothing.

Please take a note that the value specified under the Condition should be unique value under the SharePoint list, otherwise, this flow might trigger multiple Email notifications.

98.PNG

Hope the information above is helpful.

Regards

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
Community Support
Community Support

Re: When a new Item is created and when an existing item is modified.

Hi @dereklin,

 

It is the way how the "when an existing item is modified" trigger would work.

When a new item is created, it will acutally have effects on both of the triggers you mentioned.

We could add a condition under the "When an existing item is modified" flow, check if the item is already exists, and if yes, send the email, if no, do nothing.

Please take a note that the value specified under the Condition should be unique value under the SharePoint list, otherwise, this flow might trigger multiple Email notifications.

98.PNG

Hope the information above is helpful.

Regards

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Highlighted
ceciletm
Regular Visitor

Re: When a new Item is created and when an existing item is modified. It only triggers one time.

Hi,

I was able to use this workflow but it only allows me to modify the Sharepoint list once. The next time I try to modify the SharePoint list it wont trigger.

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